Frequently Asked Questions (FAQ)

Our services are available by appointment only. Upon booking your first appointment, you will be asked to provide credit card information to guarantee the reservation. If you prefer, you can use a different method of payment at the time of your first appointment.

1. 1

   The best way to set up an appointment is to set up a free 15-minute call.

2. 2

   To set up a free 15-minute call, please click on “Let’s Talk” and fill out the form. We’ll call you during the time-frame that you have requested on this form. Dr. V will help answer questions about his services and therapy in general. This free 15-minute call does not establish a therapist-client/patient relationship as this is not counseling and/or life coaching.

3. 3

   If we mutually find that our services work well for you, we’ll schedule a time to have an intake/initial appointment. You’ll get a link to fill out intake forms using our secure client portal. You can create a free account on our secure EMR (Electronic Medical Record) system. This will allow you free access to your client portal.

4. 4

   Please fill out the intake forms online using the client portal prior to your first appointment. Your information will be safe and secure. We take your data security seriously, so we collaborated with a very reputable EMR (Electronic Medical Record-System). They encrypt all your information by HIPAA standards, and they are HIPAA compliant.

5. 5

   If you schedule your appointment online, our office will send you a confirmation email if the time works for us.

6. 6

   During the first few sessions, Dr. V will assess your symptoms, needs, past history etc. to determine an appropriate treatment approach.

We accept all major credit cards, debit cards, and HSA (Health Savings Account) or FSA (Flexible Spending Account) cards.

• Credit cards
• Debit cards
• HSA cards
• FSA cards

90min

initial assessment

75min

follow-up sessions

3hours

intensive life-coaching

Our initial assessment lasts for 90 minutes, and follow-up sessions are 75 minutes each. We have a 3-hour long intensive life-coaching available as well.

Once we schedule your appointment, we hold that time specifically for you. Please call us at least 2 business days before your scheduled appointment if you need to cancel. For example, if your appointment is on Monday at 5 pm, please call us at (832) 549-2067 no later than the previous Thursday at 5 pm to cancel.

The earlier you let us know, the more likely we can offer your scheduled appointment time to another client in need and also you may possibly avoid any late or no-show charges. If you do not give two business days notice, you will be responsible for paying late cancel fees. Unfortunately, no insurance company reimburses for this.

Yes. Sessions are available in English, Hindi and Gujarati.

Feelings Counseling & Coaching Services, PLLC takes your privacy seriously. All information disclosed within sessions and the written records pertaining to those sessions are confidential and may not be revealed to anyone without your written permission except where disclosure is required by law. We follow HIPAA guidelines.

Both parent(s)/ guardian(s) are required to give consent in order for a child to be in therapy, even if the parents are divorced and/or separated. As a psychotherapist invested in maintaining neutrality, Dr. V is not in the position of conducting custody evaluations.

As parent(s) and guardian(s), you are the most important people in your child’s life and it is necessary for you to be a partner in your child’s therapy. However, it may be difficult for a child, particularly an adolescent, to have a working relationship with any therapist if he or she feels that what they say in therapy will always be shared with their parents. Therefore, it is important at the onset of therapy that we establish how much information will be shared.

All services are not subject to refunds. Our services are not a replacement for medical care by your physician. Results may vary based on a variety of factors.

• Not offered here

  We do not offer couples/marriage counseling. We do offer a course for couples.

• Offered

  I am currently offering HIPAA-compliant, confidential, safe, secure and user-friendly Telehealth/remote/online sessions.

• Not offered here

  We do not offer court-ordered anger management classes. We are not accepting any clients for Neurofeedback therapy and group therapy. Our services are not geared towards Autism Spectrum Disorder (ASD).

For quick answers to your questions, try Dr. V’s chatbot with the button below. Our chatbot shares answers personally approved by Dr. V. Please don’t share health details. It is not for emergencies. In a crisis, call or text 988 or call 911.

When selecting a therapist, one reliable indicator of credibility is their professional affiliations. Therapists who are members of respected organizations, such as the American Psychological Association (APA) or the American Counseling Association (ACA), follow strict ethical guidelines and demonstrate a commitment to ongoing education. These memberships are a strong indicator of a therapist’s commitment to high ethical and professional standards.

For example, I’ve been a member of such organizations for over 15 years, demonstrating my commitment to staying current in the field and providing ethical, high-quality care. Checking licensure and professional experience are also key steps in verifying a therapist’s qualifications.

While it may seem natural to leave a review for a therapist just as you would for a product on Amazon, it’s important to remember that the therapeutic relationship is different. When you buy a product, your review is just about that item. However, when you review a therapist, you may be sharing personal experiences from therapy that are typically confidential. Once you post something online, anyone can see it. It’s important to know that therapist-client relationships are confidential, and public reviews on platforms like Google or Yelp are not protected by confidentiality.

That’s why I always take the time to educate my clients on the pros and cons of leaving public reviews.

Unlike some practices that might encourage friends, family, colleagues, or even visitors to leave reviews, my approach is to let genuine, unsolicited feedback speak for itself.

For more private feedback, I offer confidential client satisfaction surveys, and I also receive personal notes of appreciation. You can see some anonymous notes of appreciation on our homepage. These more private reflections mean a lot to me and represent the trust my clients place in me.

At our practice, protecting your privacy and confidentiality is a top priority.

Our commitment to confidentiality means that your sessions and records are protected.

• We do not accept any insurance
• Out-of-network reimbursement
• Superbill: a specialized invoice

We do not accept any insurance; however, you may be eligible for out-of-network reimbursement. Out-of-network reimbursement does not apply to Medicare or Medicaid. We can provide you with a superbill which is a specialized invoice. The claim can be submitted to the insurance company along with the superbill to request reimbursement. You will need to call your insurance company to determine your mental health service benefits.

We have stopped accepting insurance because many of our clients do not want their mental disorder diagnosis to possibly become a part of a national medical information data bank which may happen while seeking reimbursement from insurance companies.

Using an out-of-network provider provides you with flexibility to receive the best clinical care possible without interference from your insurance company. Client’s needs are put first, rather than the insurance company limiting the number of appointments. The frequency and duration (length) of therapy appointments with an out-of-network provider can occur as necessary to support the individualized treatment plan of a client.

When using your medical insurance, you must be given a mental disorder diagnosis. This diagnosis will become part of your medical records which can cause problems later when you might be asked, “Have you ever been diagnosed with a mental illness?” on a job application or when applying for life insurance or health insurance. This is one of the reasons that we do not take health insurance as reimbursement.

We take utmost care to protect your privacy. When a client does not seek reimbursement from an insurance company, the client’s chart is completely confidential and will never be released without permission or legal basis.

However, if you want to try to get reimbursed by your commercial insurance company, then Dr. V can help provide you with a superbill, which is a specialized invoice that includes your diagnosis, that you can submit to your insurance company. Many clients who do choose to seek reimbursement through the use of a superbill often find that the process is rather simple and the benefits are higher than assumed.

Appointments can be scheduled by clicking on “Feel light and free now” without waiting for a primary care physician’s referral and approval from the insurance company.

Please note that insurance companies will not reimburse for coaching services and workshops.

1. 1

   Submit your receipt / superbill which shows that you have paid in full along with all necessary diagnostic and procedural codes and your insurance company’s claim form to the address indicated by your insurance provider. The insurance company will make payment according to their policies and procedures.

2. 2

   The amount they reimburse you will vary from plan to plan and is typically based on the percentage of out-of-network coverage authorized by your plan. This assumes that you have met your out-of-network deductible and have obtained any necessary prior authorizations.

3. 3

   You can download an app called Reimbursify ↗ (opens in a new tab). This app may help you get reimbursed by your insurance. It works with most commercial plans, but not Medicare, Medicaid or Tricare.

The following are commonly used codes to bill for psychotherapy services. If you are going to call your insurance company to inquire about reimbursement, please take note of the codes listed below in bold.

We do not offer any internship opportunities at our practice.